YamanPlay Privacy Policy: Your Data, Protected Always

We handle your personal information with care and full transparency. Here's everything you need to know about how YamanPlay keeps your data safe.

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Why Your Privacy Matters

How YamanPlay Keeps You Safe

From the moment you register to every game you play, we've built multiple layers of protection around your personal data.

End-to-End Encryption

All data sent between your device and YamanPlay's servers is protected by industry-standard SSL/TLS encryption. No one intercepts your info in transit.

Strict Access Controls

Only authorised YamanPlay personnel with a verified need can access your account data. We log every internal access attempt for full accountability.

Secure Data Storage

Your personal details are stored in encrypted databases with regular security audits. We never keep data longer than necessary under applicable Philippine law.

No Third-Party Selling

YamanPlay never sells, rents, or trades your personal information to marketers or data brokers. What's yours stays yours — period.

Regulatory Compliance

We comply with the Philippine Data Privacy Act of 2012 (R.A. 10173) and adhere to guidelines set by the National Privacy Commission (NPC).

Breach Notification

In the unlikely event of a data breach, YamanPlay will notify affected users and the NPC within the timeframes required by Philippine law. You won't be left in the dark.

Last Updated: July 2025

Full Privacy Policy

Welcome to YamanPlay. We know reading a privacy policy isn't anyone's idea of a good time, but this one matters — it tells you exactly what information we collect when you use our platform, why we need it, how we use it, and what rights you have as a user. Whether you're spinning slots, placing bets on volleyball, or catching a round of Sabong, your personal data is handled with the same care we put into your gaming experience.

This Privacy Policy applies to all YamanPlay services accessible at yamanplay.best and any associated mobile or desktop applications. By creating an account or continuing to use YamanPlay, you agree to the practices described here. Kung hindi ka pumayag sa mga patakaran na ito, please do not proceed with registration.

Who We Are and How to Contact Us

YamanPlay is an online gaming platform operated under a valid gaming licence, offering casino games, sports betting, slots, and other gaming products to eligible players in the Philippines. We are the Data Controller responsible for your personal information under the Philippine Data Privacy Act of 2012 (R.A. 10173).

If you have any questions, concerns, or requests regarding your privacy, you can reach our Data Protection Officer (DPO) at:

  • Email: privacy@yamanplay.best
  • Response time: Within 15 business days of receiving your request

What Personal Data We Collect

YamanPlay only collects information that is genuinely necessary to provide you with a safe, fair, and personalised gaming experience. Here's a breakdown of what we gather:

Information you provide directly:

  • Full name, date of birth, and gender
  • Email address and mobile number
  • Home address (province, city/municipality)
  • Government-issued ID details for identity verification (KYC)
  • Payment details (GCash number, Maya wallet, BDO/BPI/UnionBank account details, Visa/Mastercard card numbers — stored in encrypted, tokenised form)
  • Username, password (stored as a salted hash — never in plain text), and security questions
  • Profile photo, if you choose to upload one

Information we collect automatically:

  • IP address and approximate location data
  • Device type, operating system, and browser version
  • Pages visited, games played, and time spent on platform
  • Session logs and login timestamps
  • Transaction history and betting records
  • Cookies and similar tracking technologies (see Section 8 for full details)

Information from third parties:

  • Identity verification data from accredited KYC providers
  • Payment confirmation data from GCash, Maya, GrabPay, Coins.ph, and banking partners
  • Fraud-detection signals from our security partners

Why We Collect Your Data (Legal Bases)

Under R.A. 10173, every piece of data we process must have a valid legal basis. Here are ours:

  • Contract performance: To register your account, process deposits and withdrawals via GCash, Maya, InstaPay/PESONet, and other local payment channels, and deliver the gaming services you signed up for.
  • Legal obligation: To comply with anti-money laundering (AMLA) regulations, gaming authority requirements, and Know-Your-Customer (KYC) rules mandated by Philippine law.
  • Legitimate interests: To detect and prevent fraud, protect the integrity of our platform, and ensure responsible gaming standards are upheld.
  • Consent: To send you promotional emails, SMS notifications, or push alerts about bonuses, new games, and events — but only when you've explicitly opted in. You can withdraw this consent any time from your account settings.

How We Use Your Personal Data

Your data helps us run a platform that's fair, secure, and genuinely useful for Filipino players. Specifically, we use it to:

  • Create and manage your YamanPlay account
  • Verify your identity to prevent underage gambling and fraud
  • Process deposits and withdrawals through your chosen payment method
  • Detect suspicious behaviour and protect against account takeover attacks
  • Personalise your game recommendations and promotional offers
  • Operate our responsible gaming features, including deposit limits and self-exclusion tools
  • Respond to your support requests and complaints
  • Analyse platform performance and fix technical issues
  • Comply with legal, regulatory, and audit requirements
  • Send you service-related notifications (account activity alerts, withdrawal confirmations)

We do not use your data for automated decision-making that produces legal or similarly significant effects on you without human review.

Sharing Your Data

YamanPlay does not sell or lease your personal data to third parties. We share it only in specific, limited circumstances:

  • Service providers: Payment processors (GCash, Maya, GrabPay, Coins.ph, BancNet/InstaPay/PESONet partners), KYC verification services, fraud prevention companies, cloud infrastructure providers, and customer support platforms — all bound by data processing agreements and required to protect your data.
  • Regulatory bodies: Gaming regulators, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and law enforcement agencies when required by law.
  • Business transfers: In the event of a merger, acquisition, or sale of YamanPlay's business, user data may be transferred to the new entity. You will be notified before this occurs and given the option to delete your account if you prefer.

All third parties we share data with are required to implement security measures at least equivalent to those YamanPlay maintains.

Data Retention

We keep your personal data only for as long as it's necessary. Here are our standard retention periods:

  • Active account data: retained for the duration of your account plus 5 years after closure (as required by AMLA regulations)
  • Transaction records: 7 years from the date of the transaction
  • KYC documents: 5 years after account closure
  • Marketing preferences and consent records: retained until you withdraw consent, plus 1 year
  • Support correspondence: 3 years from resolution of the query

Once the retention period expires, your data is securely deleted or anonymised so it can no longer be linked back to you.

Your Rights Under the Philippine Data Privacy Act

As a data subject under R.A. 10173, you have the following rights which YamanPlay is committed to honouring:

  • Right to be informed: You have the right to know what data we collect and how we use it — that's exactly what this privacy policy is for.
  • Right to access: You can request a copy of the personal data we hold about you at any time.
  • Right to rectification: If your data is inaccurate or outdated, you can ask us to correct it.
  • Right to erasure (Right to be Forgotten): You may request deletion of your personal data, subject to our legal retention obligations.
  • Right to object: You can object to the processing of your data for direct marketing or profiling purposes.
  • Right to data portability: You can request your data in a structured, machine-readable format.
  • Right to damages: You are entitled to compensation if you suffer harm due to our non-compliance with the Data Privacy Act.
  • Right to lodge a complaint: You may file a complaint with the National Privacy Commission at privacy.gov.ph.

To exercise any of these rights, email our DPO at privacy@yamanplay.best. We will respond within 15 business days. Some requests may require identity verification to protect your account security.

Cookies and Tracking Technologies

YamanPlay uses cookies and similar technologies to make the platform work properly and to understand how players use it. Here's what we use:

  • Essential cookies: Required for the platform to function — keeping you logged in, remembering your session, and processing transactions. You cannot opt out of these.
  • Analytics cookies: Help us understand which games are popular, where users experience issues, and how to improve the platform. We use anonymised, aggregated data only.
  • Preference cookies: Remember your settings like language, preferred currency display (₱ PHP), and game category filters.
  • Marketing cookies: Used only with your consent to deliver relevant promotional content and measure the effectiveness of our campaigns.

You can manage or disable non-essential cookies through your browser settings or our in-app cookie preferences panel. Note that disabling essential cookies may affect your ability to use YamanPlay.

Children's Privacy

YamanPlay is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 21 (in line with Philippine gaming regulations). If you suspect that a minor has created an account, please contact us immediately at privacy@yamanplay.best. Any accounts found to belong to underage individuals will be immediately suspended and all data deleted.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we'll notify you through a platform notification and update the "Last Updated" date at the top of this page. We recommend you review this policy periodically. Continued use of YamanPlay after a policy update means you accept the revised terms.

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Protecting Filipino Players

Data Privacy Built for Kabayan

YamanPlay was built specifically for the Filipino market. That means we follow not just global best practices, but the specific requirements of Philippine law — the Data Privacy Act of 2012, AMLA, and PAGCOR regulations. When you play, you can focus on the game knowing your personal information is in good hands.

Whether you're depositing via GCash from Pasay or claiming a cashback bonus in Visayas, every transaction is encrypted and every peso of yours is accounted for securely.

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Transparency First

No Hidden Data Practices

At YamanPlay, we believe you should never have to wonder what happens to your data. That's why our privacy policy is written in plain, straightforward language — no confusing legal jargon, no buried clauses. What you see here is exactly what we do, nothing more.

We will never share your data with advertisers or data brokers. Your YamanPlay experience stays between you and us — the way it should be.

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Your Rights, Always Active

You're In Control of Your Data

Your rights under the Data Privacy Act are not just words on a page here at YamanPlay — they're actively enforced. You can request a copy of your data, ask us to correct inaccuracies, or have your account fully deleted within a reasonable timeframe.

Our dedicated DPO team handles every request personally. From General Santos to Cebu, every YamanPlay member gets the same standard of data protection. Laro na nang may tiwala.

Ready to Play Safe with YamanPlay?

Now that you know how we protect your data, it's time to enjoy the games. Register today and experience slots, sports betting, Sabong, and more — sulit na sulit, kabayan.

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